Shipping Policy

Bringing Paradise to Your Doorstep—Hassle-Free

At Tiki Treasures, we're committed to delivering your orders promptly so you can start enjoying your tropical treasures as soon as possible.

Order Processing Time

  • Fast Processing: All orders are processed within 12 to 36 hours after payment confirmation.
  • Everyday Operations: We process orders 7 days a week to get your items shipped without delay.

Shipping Times

  • Delivery Within Australia: We ship exclusively to Australia.
  • Estimated Delivery: Delivery times vary depending on the item and your location.
    • General Guide: Most items arrive within a few days to a few weeks.
    • Larger Items: Furniture and larger pieces may take longer to arrive.
  • Need It Sooner? If shipping time is important to you, please reach out with the item number, and we'll be happy to provide more detailed information.

Shipping Costs

  • Free Shipping on All Orders: Enjoy free shipping with no minimum spend required on all orders within Australia.

Shipping Methods

  • Trusted Carriers: We partner with a range of reputable carriers to deliver your orders safely and efficiently.
  • Carrier Selection: Specific carrier options are not available at this time.

Order Tracking

  • Stay Updated: Tracking information may not be available for all orders at this time.
  • Questions About Your Order? If you have concerns about your shipment, please don't hesitate to contact us.

Shipping Restrictions

  • Australian Shipping Only: We currently ship to addresses within Australia only.
  • No International Shipping: We do not offer international shipping at this time.

Split Shipments

  • Multiple Packages: If your order includes multiple items, they may arrive in separate packages and on different days.
  • Direct from Suppliers: This approach allows us to deliver your items as quickly as possible.

Delayed or Lost Shipments

  • We're Here to Help: If your order hasn't arrived within a reasonable time frame, please get in touch.
  • Customer Support: Reach out via any method on our Contact Us page, and we'll assist you promptly.

Customer Support for Shipping Inquiries

  • Easy Communication: For any questions or concerns about your shipment, feel free to contact us.
  • Contact Methods:
    • Email: danny@tikitreasures.com.au
    • Phone & SMS: +61 483 938 876
    • Web Chat: Click the chat icon on our website.
    • Social Media: Message us on Facebook or Instagram.

Disclaimers

  • Estimated Delivery Times: All delivery times are estimates and may be subject to delays due to factors beyond our control, such as postal delays or holidays.
  • No Liability for Carrier Delays: We are not responsible for delays caused by the shipping carrier but will assist in resolving any issues.
  • Standard Disclaimers: By placing an order, you agree to our terms and conditions regarding shipping and delivery.

Thank You for Shopping with Tiki Treasures!

Your satisfaction is our top priority. We're here to make your shopping experience as enjoyable and seamless as possible.